Saferpay Fraud Intelligence Business is aimed at small to medium sized merchants (SME). Fraud Intelligence Business modules are low maintenance, easy to use «plug-and-pay» fraud solutions. The best fraud detection accuracy can be achieved with our Enterprise offering, which however requires manual monitoring and reviews by risk management experts.
- 3.Configuration and Go-Live
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After your module has been activated, the configuration options in the the "Fraud Intelligence Settings" menu will become active.
Merchants with Fraud Intelligence Business can define threshold values for actions that Saferpay will automatically carry out if the configured risk score is reached or exceeded.
Option "Automatically block probable fraud" will cause Saferpay to automatically decline any transaction reaching or exceeding the configured risk score. This option should be activated if the merchant is rather certain that, from the configured risk score onwards, the transaction is vey likely to be fraud.
If this option is activated and the configured risk score threshold is exceeded, then Saferpay will only allow transactions for which the liability shift was granted. This option currently only covers a subset of the potential cases and in particular has no effect on payment methods which don't support liability shift for the time being. We are working on extending the functionality in a later release.
This is the safest setting and the one we recommend to activate first. It can be used if the merchant wants to automatically assign the "Manual Review" label to transactions with the configured risk score. This setting is useful to merchants to experiment with different thresholds and get a better feeling of which actual risk is connected to a calculated risk score. Also, the merchant can manually review edge cases and decide whether or not the risk should be taken.
Using the Transaction Journal Advanced Search, the merchant can get a list of all labeled transactions and review them manually.
In the transaction details, the label is shown and can be removed after the manual review has taken place.
Under Fraud Intelligence, the transaction details will give you more insight on the risk evaluation.
All transactions which have been risk-checked by Fraud Intelligence show
- the AI-computed risk score
- a list of Fraud Intelligence insights
Suspicious transaction attributes are displayed in red, indications that the transaction is legitimate in green and neutral insights in gray.
Please note that the insights are not meant to be considered an "explanation" of the risk score and are not directly related to it. Instead, they are meant to barely provide hints about the most important aspects to pay attention to when reviewing a transaction manually.