# SEPA Refunds Export

Saferpay does offer the possibility to accept refunds for certain SEPA-based payment methods. However those need special attention. Reason being, that SEPA does not directly offer refunds, which is just in the nature of the payment-system itself. Due to this, Saferpay offers a workaround, to make manual SEPA-refunds easier for the merchant.

{% hint style="warning" %}
Before this feature can be used, it must be activated under [**Settings > Processing**](https://docs.saferpay.com/home/interfaces/settings#processing)**.**
{% endhint %}

Each SEPA-based refund is filed into this special journal, where you -the merchant- can request an export of these transactions, by either selecting the transactions you want, or you simply export all the new refunds, that haven't been exported yet.

![(click to enlarge)](https://3537448238-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fzpi9teY7Tm2pCZ1Bw8zO%2Fuploads%2FRStVEfztxI2jDbpgwW9E%2FBO_SEPARefunds_Overview.png?alt=media\&token=d3aa8848-f29a-45c2-9328-bdb5186acd8d)

## Example Export <a href="#example" id="example"></a>

{% hint style="warning" %}
This export was created on the Saferpay Test-Environment and does not include real bank account information! It can merely be used to get an understanding of the file-format.
{% endhint %}

{% hint style="warning" %}
Not all banks may support this upload feature. Please contact your bank, for further information.
{% endhint %}

{% file src="<https://3537448238-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MJbIA8fSCwoMDsZw5y-%2F-McJd-P-9PSYGA2wFf9L%2F-McK8CSKUSaea4D6AiFC%2FManualBankRefund.xml?alt=media&token=74f7fec0-eb39-49e1-a40b-4e0a056fd428>" %}
Example SEPA-Refund File Export
{% endfile %}