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Saferpay Documentation
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An Introduction to Saferpay
Interfaces
Payment API (aka JSON API)
Management API
Batch Processing
Backoffice
The Home screen
Batch Processing
Transactions
Transaction Details
Batch Close
Declined transactions
Analytics
SEPA Refunds Export
Authorization & Payment
Credit
Webshop
Risk & Fraud
Secure Card Data
Secure PayGate
Settings
Online Support
Secure PayGate
Web Shop Plugins
Certified External Interfaces
Features
Payment Methods & Acquirers
Payment Page Configuration
Risk Management
Fraud Intelligence
Integration Guide
Integrating Saferpay
Data Security and PCI DSS
TLS Security and Communication Settings
3-D Secure
PSD2
Dynamic Currency Conversion
Versioning
Licences and ways of integration
Payment Methods
Testing and Go-Live
Fraud Intelligence Integration
Iframe Integration and CSS
API Health Check
Frequently Asked Questions
Saferpay Demo
Support
Changelog
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SEPA Refunds Export
Saferpay does offer the possibility to accept refunds for certain SEPA-based payment methods. However those need special attention. Reason being, that SEPA does not directly offer refunds, which is just in the nature of the payment-system itself. Due to this, Saferpay offers a workaround, to make manual SEPA-refunds easier for the merchant.
Before this feature can be used, it must be activated under Settings > Processing.
Each SEPA-based refund is filed into this special journal, where you -the merchant- can request an export of these transactions, by either selecting the transactions you want, or you simply export all the new refunds, that haven't been exported yet.
(click to enlarge)

Example Export

This export was created on the Saferpay Test-Environment and does not include real bank account information! It can merely be used to get an understanding of the file-format.
Not all banks may support this upload feature. Please contact your bank, for further information.
ManualBankRefund.xml
7KB
Text
Example SEPA-Refund File Export
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Last modified 4mo ago
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