> For the complete documentation index, see [llms.txt](https://docs.saferpay.com/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.saferpay.com/home/interfaces/backoffice/transactions/sepa-refunds-export.md).
# SEPA Refunds Export
Saferpay does offer the possibility to accept refunds for certain SEPA-based payment methods. However those need special attention. Reason being, that SEPA does not directly offer refunds, which is just in the nature of the payment-system itself. Due to this, Saferpay offers a workaround, to make manual SEPA-refunds easier for the merchant.
{% hint style="warning" %}
Before this feature can be used, it must be activated under [**Settings > Processing**](/home/interfaces/backoffice/settings.md#processing)**.**
{% endhint %}
Each SEPA-based refund is filed into this special journal, where you -the merchant- can request an export of these transactions, by either selecting the transactions you want, or you simply export all the new refunds, that haven't been exported yet.
## Example Export
{% hint style="warning" %}
This export was created on the Saferpay Test-Environment and does not include real bank account information! It can merely be used to get an understanding of the file-format.
{% endhint %}
{% hint style="warning" %}
Not all banks may support this upload feature. Please contact your bank, for further information.
{% endhint %}
{% file src="/files/-McK8CSKUSaea4D6AiFC" %}
Example SEPA-Refund File Export
{% endfile %}
---
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