Saferpay distinguishes between two licences:
- Saferpay eCommerce
- Saferpay Business
It is extremely important to clarify before the implementation of Saferpay, whether an eCommerce licence or a business license is to be used, as they provide different functions. The Saferpay Business licence is an extension of the eCommerce licence. If you have any questions, please contact your relevant contractually appointed person.
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All Saferpay test accounts do have Business activated by default, for evaluation purposes.
In case you are using Saferpay Business without the corresponding license, the API will throw an error:
"RequestId": "[your request id]"
"ErrorMessage": "Permission denied",
In this case, you'll have three options to proceed:
Option 1: Get a Business license! You can contact your sales contact and ask for a change to Saferpay Business, so you have access to the needed functions.
Option 3: If you are using an official plug-in/integration from our partners, it may be only necessary to switch over to the Payment Page interface inside the shop-configuration. A complete re-integration won't be necessary in this particular case. When in doubt, please consult the user-manual, or contact the plug-in manufacturer directly.
If you have a Saferpay Business contract, but still recieve this error, please contact your sales contact.
The following table shows an overview of which functions are included in the two licence models: